Frequently Asked Questions

Orbit is a connected money app, the first social finance platform of it's kind in the UK. It combines the features and security you'd find in a traditional banks with the features you love and rely on from more flexible e-wallets and your social platforms.

We offer:

- Personal Orbit Accounts, tailor-made for newcomers and international students

- Orbit Business Scheme, designed to help businesses promote their service to our Orbit account holders directly without the need to open a business account with us

- Rewards for both individuals and businesses

FTFT is the Future Fintech Group Inc, the parent company of Orbit. They're listed on the NASDAQ and you can read more about FTFT Group on their website here.

You will need to prepare:

- a brief description of your business, services and products

- photos of your products

- contact details, a business address and a phone number

- a list of promotions/services/products you would like to offer to Orbit account holders

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If you have any further questions, please visit our Business page or contact us at contact@uk.ftft.com

We do! We offer a brand-new Business Scheme designed to help businesses promote their products directly to our Orbit account holders and reach out to more customers within our community. To learn more please visit our Business page.

We don't currently provide crypto purchasing services on the Orbit platform. However, we are working hard to develop the services and features we know our users will want. Look out for updates on our social media and website.

We don't currently have a crypto wallet on the Orbit app. However, we are working hard to develop the services and features we know our users will want. Look out for updates on our social media and website.

Orbit is the first social finance platform of it's kind in the UK. It combines the features and security you'd find in a traditional HSBC or Bank of China account with the features you love and rely on from more flexible e-wallets and your social platforms.

Unfortunately no, as we don't offer credit cards. You can find out more here.

Orbit operates purely online so we can provide you the most cost effective and agile service.

No, currently we just offer Orbit Basic Accounts with a minimum age requirement of 18 years old, and a Business Scheme for business organisations. However, consumer demand is everything for us, so we are working hard to develop new services and features. Look out for updates on our social media and website.

You can follow this link to our Careers page.

You can follow this link to our Careers page to learn more about how to apply.

We're developing this feature, but for now, you can buy through any other channel/company offering investment services. You can visit the FTFT Group site here for more information about investing.

We don't currently have share purchase or trading services on the Orbit app. However, we are working hard to develop the services and features we know our users will want. Look out for updates on our social media and website.

Yes, you can download our app here, or from the Google Play Store and Apple Store.

At the moment, you can only apply for an account for yourself.

Yes. You will need to have is a UK address and the proof of your coming to the UK. Please note that your application will be subjected to the result of our KYC/AML screening.

At the moment we don't offer rewards for referring a friend, but we are working hard to improve our services and features. Look out for updates on our social media and website.

Please click here to view the Sign-up page and follow the instructions on our website.

You can access and update your personal details by logging into your account from our mobile app and by clicking on the menu bar in the top-right hand corner of your screen. If you still have any difficulties or questions, please contact us at support@uk.ftft.com

It will only take you a couple of minutes to apply for an Orbit Basic account. Just download the app, fill in your details and follow the instructions on your screen. For further information visit our website or contact us at support@uk.ftft.com.

At the moment, we offer the Orbit Basic account which is a free plan. In the future you will have the option to upgrade to the Orbit Plus account for a monthly fee. Find out more here.

You just need to provide a valid ID, a UK university letter/job offer letter and proof you're coming to the UK. Please note that your application will be subjected to the result of our KYC/AML screening.

Orbit has already launched and is now available to download from Google Play and the App Store. For further information please visit our sign-up page.